Press release

SAFETY FIRST: First UK based Professional Code of Ethics and Complaints Procedure for Coaches

Currently, anybody can call him or herself a coach regardless experience or training. This is an unsatisfactory situation. It is now mandatory for practising members of the Association for Coaching to adhere to the Code of Ethics and Good Practice for Coaching.

The Association for Coaching – the only UK based Professional Coaching body - is launching its Complaints Procedure to support the recently launched Code of Ethics and Practice for Coaches.

Professor Stephen Palmer, President of the Association and Director of the Centre for Coaching, London said; “The Code of Ethics and Complaints Procedure will help provide protection to the public and also ensure that the Association's membership are responsive to the needs of their clients. If problems do arise the new Complaints Procedure will be used to resolve difficulties.”

Katherine Tulpa, Chair of the Association and Director of Urban Calm, a consultancy providing well being and Coaching services to the professional sector believes that “As a professional coaching body, it’s imperative our members uphold the highest standards. The Code of Ethics is one measure of adhering to these aims. Additionally, having a systematic approach for handling complaints not only provides the client with a satisfactory response, but ensures internal actions are taken to prevent recurrence”

29 April 2003